Return Policy

  • Thank you for shopping at lifesmoving.co.th  We want you to be happy with your purchase and your experience shopping with us. Whether you've already purchased, or are just browsing, we want to outline our return policies so you know what you can expect from us.

  • Products can be returned to Life's Moving in the original condition (the product must not be torn up, or used) within 7 days after receiving the shipment. Money refund or replacement can be made.
  • Please ship the product back via EMS within 7 days after receiving the shipment.
  • The customer is responsible for shipping fee unless the mistake comes from Life's Moving such as incorrect shipment. In such case, we will responsible for all the shipping fee and will resend you the correct order.
  • Products must be in the original condition as when you receive. Therefore, please pack and ship them carefully to make sure that the products are undamaged.
  • If the customer wishes to return the products, please contact [email protected] or 087-5089592 and give us your phone number. When Life's Moving receive your request, we will contact you via the phone number given for further process.
  • The following products are not eligible to return:
    • 6.1 Products that are not purchased from www.lifesmoving.co.th
    • 6.2 Products that are torn, or used
    • 6.3 Products that are damaged by the customer from returning process
    • 6.4 Products that are not returned within 7 days after receive
    • 6.5 Products from promotion or with special condition
  • We choose the most efficient courier, such as EMS to deliver the goods for our customers. Under normal circumstances, it takes around 1-2 working days (exclude order place date and operation date) to reach customers in Bangkok area. It takes 4-5 working days to reach customers outside Bangkok.